At FSD Transfers, we have built up a great reputation over the years for our high levels of customer service. We strongly believe that it is this service, that sets us apart from our competitors.
We put a great deal of effort into ensuring that all staff within the business provide our clients with exemplary customer service at all times, whether it is taking your initial booking or ensuring you arrive safely at your chosen destination.
We believe that our company is only as good as the staff who work for us and as such, we place a great deal of importance on staff training. Our drivers for example know what’s expected of them at all times, such as; how they appear (all our drivers are uniformed), how they approach clients when meeting them and also importantly how they engage with their clients during their journey (some clients like peace and quiet whilst others may wish to know a bit more about the city that they are travelling through) at FSD Transfers we’ll always take your lead!
It is this attention to detail and our willingness to ‘go the extra mile’ that leads to many of our clients using us time and time again as their preferred chauffeur service.
So how do we go the extra mile?
- All our drivers are uniformed and our cars are always spotlessly clean and ready to receive clients
- We are a professional chauffeur company, fully insured and all our drivers are security vetted, and always discreet.
- We monitor all in-coming flights and if your flight is delayed we will ensure your car is there ready for you when you arrive
- We have dedicated office staff who can work closely with you if you are running a large event, helping take the burden from you of moving a large number of delegates from one location to another
- We have a fantastic fleet within the business which can be called upon when required to ensure that your transfer is undertaken as smoothly as possible (our fleet for example can cover everything from an individual client to larger volumes of people)
- Finally, we take the time to get to know our clients, what their particular wishes are and ensure that these details are passed onto our drivers to ensure their transfer goes exactly as they wish.
So, as you can see, when you arrange a chauffeur driven transfer from FSD Transfers all you need to do is just sit back, relax and watch the miles go by!
